October 9, 2024

Thank you for your grace and patience as we navigate this unexpected situation.

Here are a couple of next steps:

Registration Refunds

Please fill out a brief refund form by Friday, October 18th, and Via will issue a full refund for your registration fees, as well as any additional add-ons (including pre-conference workshops, t-shirts, etc). You will receive an email confirmation of your processed refund(s).

Lodging Refunds (Ridgecrest)

For those who booked lodging at Ridgecrest, you can request a full refund as a part of the same refund form. We kindly ask for your patience, as it may take several weeks for their team to accommodate all refund requests.

Donate

If you prefer to donate your reservation deposit and/or registration fees to support Ridgecrest and/or the Generosity team, respectively, you can select "Yes" on the two donation questions on the refund form.

*Additionally, you can also contribute to the Ridgecrest Relief Fund here.

Travel

For those with travel arrangements, our team has found that many airlines are offering credits or refunds, depending on your membership status. Please check with your airline for the most up-to-date information.

We deeply appreciate your understanding and continued prayers for God's provision, especially for those affected in North Carolina. If you have any further questions or need assistance, please don't hesitate to reach out.

- Mark, on behalf of the Generosity Team 

October 7, 2024

We regret to inform you that we received the following information from Ridgecrest, and the 2024 Support Raising Leaders Conference has been canceled. 
 
From Ridgecrest:
"Thank you again for your grace and patience as we navigate through the tragic event to our area from Hurricane Helene.
 
Due to our water supply continuing to be insufficient to maintain the conference center and the community we serve; we will have to cancel your event.  Please know that we are deeply saddened by this past weeks events and are truly grateful for your encouragement and support during this difficult time."
 
We are so very sorry for the stress, disappointment, and inconvenience this will cause. Please look for information regarding options for receiving a refund of conference costs.
 
Again we apologize and ask that you continue to pray for the Ridgecrest staff and all of those affected by Hurricane Helene.

  
- Mark, on behalf of the Generosity Team